mobapay ml ph | Got Questions? We Have Answers

A valid Philippine government-issued ID is required before your first withdrawal. Accepted documents include the PhilSys National ID, passport, SSS ID, UMID, or driver's licence. KYC is a one-time process — once verified, you do not need to submit documents again for future withdrawals.

No. MobaPay allows one account per player. Operating multiple accounts is a violation of our Terms & Conditions and may result in all accounts being suspended. If you have trouble accessing your existing account, contact our support team rather than creating a new one.

For security reasons, contact details can only be updated by contacting our support team directly. You will be asked to verify your identity before any changes are made. Log in to your account and reach out to support through the available in-platform channel.

Use the account recovery option on the Login page by entering your registered Philippine mobile number. An OTP will be sent to your phone, which you can use to reset your password. If you no longer have access to your registered number, contact our support team for assisted recovery.

MobaPay offers a full range of games popular with Filipino players: live casino (baccarat, roulette, blackjack, and more), slots, fish shooting games, eBingo, online poker, and sports betting covering PBA, NBA, boxing, volleyball, esports, and international football. Browse everything in the Game Lobby.

Yes. MobaPay is fully optimised for mobile browsers on both Android and iOS devices. You can play all available games directly in your browser without downloading an app. Whether you are in Manila, Cebu, or Davao, you get the same experience on your phone as on desktop.

Visit the Bet section to browse available sports markets. You can place bets on upcoming fixtures or live in-play events for basketball, football, boxing, volleyball, esports, and more. Select a market, choose your stake in PHP, and confirm your bet. Winnings are credited to your account balance after the event result is settled.

Live casino games are streamed in real time with a human dealer visible on screen — games like baccarat, roulette, and blackjack. You place bets and interact through a live interface. Slots, on the other hand, are automated games using random number generators. Both are available on MobaPay, catering to different player preferences. Explore the Live Casino section to see current tables.

Our support team is available 24 hours a day, 7 days a week. You can reach us through the live chat feature available when you are logged in to your account. For general enquiries, you can also contact us at [email protected]. We typically respond to messages promptly.

Visit the Promotions page after logging in to see what offers are currently available for your account. Each promotion has its own eligibility requirements and terms. We do not guarantee specific bonus amounts or percentages — all active offers are listed on the Promotions page for transparency.

MobaPay is accessible online to players across the Philippines — from Manila and Quezon City to Cebu, Davao, and beyond. As long as you have a stable internet connection and meet the age and registration requirements, you can create an account and play from wherever you are in the country.

You can access our full Terms & Conditions and Privacy Policy at any time from the footer of every page. We recommend reading both before registering so you understand your rights and obligations as a MobaPay player.